Support Your Library’s Team with Professional Services
Supplement your library's team to reach your online patron experience goals faster and more effectively. The Professional Services team's deep experience and knowledge will guide the way so that you can more efficiently connect with patrons and delight them with exceptional library experiences.
Professional Services Packages are Designed to:
Fill gaps in your team due to open positions, lack of experience or time
Guide you to complete projects following industry best practices
Help you reach your goals faster and more effectively
Allow you to focus on other operational aspects and projects
Optimize your BiblioCommons products to serve your community better
Taxonomy Audit
Taxonomies are the backbone of your BiblioWeb content. By intentionally organizing your content, you will enhance your patrons' discovery experience with your library.)
Web Design Review and Audit
Your website represents your digital brand, and by keeping it up to date, you will ensure that the experience patrons have online is engaging, helpful, and rewarding.
Format and Audience Mapping Audit
Allowing patrons to discover all of your library's formats increases the chances of having more items in the collection that will be checked out or put on hold.
BiblioWeb Content Strategy
Undergo a comprehensive website content evaluation and receive guidance about creation schedules and ways to plan exciting and engaging online resources your patrons will connect with.
Product-Specific Training
Ensure that all your staff are using BiblioCommons products and services to the very best of their abilities by receiving additional learning or refresher training.
Google Analytics 4 (GA4) Consulting
Work with a GA4 expert to ensure your analytics are set up correctly to pull a standard set of library-specific data as well as unique data requirements for your library.
ILS Migrations
Switch from one ILS to another and keep the online catalog your patrons know and love the same — no changes to accounts, lists, content, or usernames!
Server and Hardware Migrations
Undergo smooth transitions with minimized downtime, optimized performance, and robust security to support the continuity and efficiency of your library's critical operations.
Re-Implementation of Existing Features
Streamline the performance, enhance the functionality, and increase the usability of your favorite features to align with evolving library staff requirements and patrons' expectations.
